Which SchoolGo account should I use?
Use your personal, named SchoolGo Email login. Shared school accounts, System Keys, Lab sessions and parent accounts cannot enter Type as named users. If your account cannot connect, ask your school admin to check your People record and role.
What should I know before starting a competition?
Read the dates, attempt limit and submission mode first. Your attempt is used when you press Show the passage, even if you leave. If you start by mistake, ask your teacher to allow another attempt. Auto mode records when you finish; manual mode needs you to press Submit before the competition closes. Scheduling freezes the passage and participant list.
Why might the leaderboard be empty?
The leaderboard contains valid student results from published competitions. It excludes personal tests, staff results, cancelled competitions and unresolved flagged results. Names are masked by default, for example “Ahmad B.”
How are speed and accuracy shown?
Net WPM measures speed using correctly typed final characters. Gross WPM includes all typed characters. Accuracy shows how accurately you typed. Scored results are checked by the server; Backspace is allowed and pasting is blocked.
What about shared computers?
Check that your own name is shown before typing. When finished, sign out of both Type and SchoolGo. Signing out of one does not automatically sign you out of the other.